为了能让更多考生在考试中达到目标，小编yjbys为大家准备了一些关于2016国际商务师考试辅导：商务书信，欢迎参考学习!

　　一、

　　Answering a thank-you letter

　　Dear Mr Hussein,

　　We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems.

　　We are now in our fifth year of operation, and we receive many letters like yours indicating a high level of customer satisfaction with our installations.

　　We are pleased that our technical staff assisted you so capably. We would like you to know that if you need to contact us at any time in the future, our engineers will be equally responsive to your ..........