思科电信运营商核心网络运营基础考试大纲

2017-01-22 00:00:00嘉辉 思科认证

  思科电信运营商核心网络运营基础(OFCN)考试是与CCNP SP运营认证相关的考试。该考试主要检验考生在电信运营商网络运营环境方面的知识,重点关注与第二层和第三层网络运营有关的中-高级流程管理、NMS工具和故障排除技能。

  Exam Description

  The 642-770 Operational Foundations for Cisco Service Provider Core Networks (OFCN) exam is the exam associated with the CCNP SP Operations certification. This exam tests a candidate's knowledge of the SP network operations environment, focusing on mid to upper-level processes management, NMS tools, and troubleshooting skills associated with Tier II and Tier III Network Operations. Candidates can prepare for this exam by taking the OFCN Operational Foundations for Cisco Service Provider Core Networks course.

  Exam Topics

  The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.

  Perform operations tasks in an IP NOC environment

  Describe release, configuration, change, incident and performance management processes, as related to network operations

  Perform periodic reactive trouble ticket reviews

  Open vendor tickets and escalate as appropriate based on Service Level Agreements

  Resolve escalated incidents or problems by creating RFCs or implementing workarounds

  Document steps that should be taken to resolve particular network problems

  Define proactive problem management and root cause analysis tools and methods

  Plan, coordinate, and support network upgrades and changes

  Identify the methods used to perform proactive network maintenance

  Interpret performance and incident reports and recommend actions for problem avoidance

  Troubleshoot an IP NOC environment

  Describe network troubleshooting methodologies

  Identify information needed to troubleshoot problems

  Identify and categorize network incidents based on the OSI model

  Troubleshoot complex core network faults

  Troubleshoot transport layer and network access technologies to the aggregation edge

  Isolate problems using standard TCP/IP IPv4 and IPv6 tools

  Identify the most probable cause of a problem based on troubleshooting test output

  Troubleshoot network service issues and its interoperability with OSS platforms within the core network

  Use protocol analysis and packet decode tools to diagnose and troubleshoot network issues

  Interpret XML messages and protocol without the use of NMS

  Operate network equipment in an IP NOC environment using Cisco IOS XR

  Describe differences between Cisco IOS and Cisco IOS XR Software

  Identify standard XR CLI commands

  Identify Cisco IOS XR software architecture and features

  Interpret and deploy basic XR configurations

  Describe process of downloading and installing new software and Software Maintenance Upgrades (SMU) for Cisco IOS XR Software

  Manage network configurations in an IP NOC environment

  Identify global configuration templates

  Ensure that device configurations comply with global configuration templates

  Create device specific configuration templates

  Interpret and edit scripts that support process automation

  Identify daily preventative maintenance tasks for network operations

  Manage the change process an IP NOC environment using Change Management procedures

  Identify the planning elements of a core network RFC

  Identify and update logical and physical documentation impacted by change management RFCs

  Review and approve network related changes to the network

  Identify network improvement opportunities from periodic change metrics

  Identify RFC MOP elements that support a managed network change

  Identify methods used to perform Cisco IOS and Cisco IOS XR software and hardware upgrades, downgrades, or replacements

  Implement planned Cisco IOS and Cisco IOS XR software and hardware configuration changes to a core network

  Verify implementation of Cisco IOS and Cisco IOS XR software and hardware changes

  Identify impacts of network changes to related processes and systems

  Manage IP network performance in core and aggregation components in an IP NOC environment

  Identify network faults and capacity planning utilizing performance data

  Identify network capacity and performance using key performance indicator (KPI) data

  Identify key performance indicators at the network, device and service levels

  Identify baselining and its value in capacity and performance management

  Identify improvement opportunities and issues in traffic patterns and thresholds using alarms and network data

  Determine appropriate actions to resolve performance or capacity issues

  Identify causes of threshold crossing alerts

  Identify methods and tools used to predict network capacity issues

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