2017-04-05 00:00:00云梦 商务英语
商务邮件是商务往来中常用的一种应用文体。在外企工作也常会见到商务邮件,不过是用英语写的。下面是小编整理的一些商务英语邮件格式范文,欢迎阅读!
Subject: Request for an Appointment
Dear Mr. Smith,
I am scheduled to visit the U. S. on business at the end of this month, and wish to call on you at your office on that occasion.
I will be arriving in Washington on or around August 20 and staying there for about a week. It would be very much appreciated if you would kindly arrange to meet with me either on August 22 or 23. If neither is convenient, could you please suggest an alternative date by return Email?
Thank you in advance for your kind cooperation. I am looking forward to meeting you in Washington soon!
Sincerely yours,
Li Lei
Guangzhou Trading Company
Subject: Instruction Manuals Have Been Sent
Dear Ms. Schaeffer:
I understand that you recently requested more multilingual instruction manuals for the ABC mobile phones you recently ordered from us.
We have sent you 200 instruction manuals as you requested by express mail. Customer satisfaction is a major priority of our company and we appreciate your continued patronage. It is because of clients like you that we continue to offer quality merchandise and service.
Feel free to contract with us if you have any requests.
Sincerely,
Sandy Fei
Customer Service Representative
Subject: Please Accept Our Sincere Apologizes
Dear Mr. MacDonald:
Providing quality customer service is a major priority of our company, however we understand that we sometimes fail to meet customer's satisfaction. It is a frustrating event for everyone when an order has been mishandled.
Please accept our sincerest apology for any inconvenience you may have incurred from your recent order. We hope your order has been fixed and any other problems have been resolved to your satisfaction. Also, for your information, our employees are undergoing further company training in order to prevent such mishaps from happening again. If there is anything else we can do for you now or in the future, please do not hesitate to let us know.
Thank you for your cooperation and understanding.
Yours sincerely,
Sandy Fei
Customer Service Manager
Subject: Ask for your Help
Dear Ms. Schaeffer:
In our continued efforts to provide quality service and merchandise to valued clients like you, we would like your help in answering the attached survey.
Each year we review our service and merchandise in order to meet our clients' needs. The client survey plays a major role in determining how we improve services and which line of goods we concentrate sales on next year. By answering our survey, you will help us know how to serve you better. Also, as a gesture of our appreciation, we will send you a 10%-off voucher to use on your next order with us.
Could you please send back the survey with your comments on it before next Friday? We understand you are very busy and appreciate your willingness to take the time to help us serve our clients better. Your comments are highly valued. Thank you.
Sincerely yours,
Sandy Fei
Customer Service Manager
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